What we offer.

We create themes and plugins to enhance your WordPress website building process and we offer support for the use of our products.
Please read these Terms of Conditions and our Privacy Policy as you must agree to both of them in order to use our Service and buy our products.

We offer technical support to anyone who buys our theme from our website https://emotionalonlinestorytelling.com/. Our support is offered on our website at https://emotionalonlinestorytelling.com/support/.
When you buy our WordPress theme Freesoul, you receive an email including the license key and the credentials to log into our support system.

The user we create for you at the moment of your purchase has an expiration time of 6 months.
We only offer support to users who have bought our theme on our website.

Only one account can be registered per license.

One account can have registered more than one licenses). Accounts cannot be shared between two or more users. Every person who needs access to our Support System needs a separate license

We have a team dedicated to the support services that interact with our customers.
When the questions require a higher level of knowledge, the authors of our theme are involved in the support.

Conditions.

By using our service:

  • you must agree with the collection, use, and disclosure of your personally identifiable information as described in our Privacy Policy. to let us provide you our service;
  • you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent and are fully able to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions. In any case, you declare that you are over the age of 13, as this Service is not intended for children under 13;
  • if you are on behalf of an organization, you must be authorized by that organization to bind it to this terms and conditions.

Disclaimer

We don’t give any warranty that the content of our website https://emotionalonlinestorytelling.com/ including images, texts and information are complete or correct.

We make no representations about the errors and mistakes of our content.
We give us the freedom to change our website or completely disable it at any time.

We disclaim any and all liability to any individual, organization or other entity for any loss or damage caused by errors or mistakes contained in, or associated with, our website, no matter if the cause of the errors are related to negligence, accident or any other cause.

The use of our website and the information it provides are at your own risk.