Privacy Policy

 

Eos Koch Mortellaro operates the Emotional Online Storytelling website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Emotional Online Storytelling unless otherwise defined in this Privacy Policy.

Who will treat my data?

Your data will be treated, as Data Controllers, by EOS KOCH MORTELLARO with registered office in Apartado de Correos 175, 07730 Alaior. (IB) SPAIN

EOS KOCH MORTELLARO is also the person in charge of the Protection of Personal Data that can be contacted at the address of the Data Controller or through the “Contact” page on this website.

Responsible for processing in relation to the management of the contractual relationship with the customers of EOS KOCH MORTELLARO in several jurisdictions and controls for compliance with international regulations is EOS KOCH MORTELLARO

 

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

We may ask you your personal data through three different kinds of forms:

  • The contact form
  • The new newsletter form
  • The shop order form

The data got by the contact form will not be forwarded to anyone. The contact form processor will send us an email including your name, your email and the IP address of the connection from where you have submitted the form and the information you’ve provided in the contact form text area.

The emails we receive from our Contact Form will be stored on our server. We may delete the email after it’s read or keep it until we need it to provide you our service. At any time you can ask us to delete all the emails containing your data contacting us with the same Contact Form.

In the newsletter form, you can provide us your name and email. This information will be sent together with your IP address by the newsletter form processor to Mailchimp, that is our newsletter provider.

MailChimp is a service in the US that we also use to send our newsletters. The use of MailChimp on this website essentially ensures that emails are sent reliably and, above all, that they are more likely not to end up in your spam filter.

We will not store the newsletter form data on our server and in no other archive than the Mailchimp archive located in the MailChimp server. MailChimp after receiving the data from our server will send you an email to give you the possibility to confirm your subscription to our newsletter. After confirming your subscription your data will be stored in the MailChimp server. Clicking on the confirmation link that MailChimp will send you, they will get your IP address and some log data.

Looking at the MailChimp Dashboard and looking on your profile, we will have access to the following data:

  • Your Email
  • Your Name
  • Your activities regarding our newsletter (newsletter receipt, opening, and clicking)
  • Your Language
  • Your Location
  • Your Favorite email client
  • Your Preferred email format

In any time you will be able to cancel your subscription clicking on the link that MailChimp will include at every newsletter you will receive.

At any moment you can ask us to cancel your subscription also contacting us using our Contact Form, we will do it for you.

 

When you buy one of our products or services we ask you for some information through the shop order form:

  • Your Name
  • Your Company Name (if any)
  • Your Country
  • Your Address
  • Your Phone
  • Your Email
  • Your EU VAT number (if any)

In case you buy from us a service that requires information about your hosting provider the shop order form may collect the additional information:

  • The domain used for your website
  • Your hosting provider URL
  • The username you use to log into your server
  • The password you use to log into your server

All the data collected by the shop order form will be stored on our server both for our internal financial administration and to provide you our service. The data will not be transmitted to any third parties companies excluding the Payment Gateway Providers we use: Stripe and PayPal.

Information shared with the payment providers to process payments includes:

  • Name
  • Email
  • Address
  • Phone
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

To better understand how a provider uses and stores the data shared with them, check their privacy policies directly:

You can ask us to delete your data related to your orders that we store in our server at any moment contacting us using our Contact Form

In the case of data deletion, we can’t ensure we will be able to provide you all the services you may have purchased. We will delete your data in any case after your request, but we may not refund you if we can’t complete a service for missing information caused by your data deletion request.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

 

Cookies

Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” for collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

It will follow a list of cookies may be written in your browser navigating this site, including their category, description, provider and expiration time.

Category: Necessary (2)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

JSESSIONID: Preserves users states across page requests. Provided by emotionalonlinestorytelling.com. It expires after a session.
PHPSESSID: Preserves user session state across page requests. Provided by emotionalonlinestorytelling.com. It expires closing the browser.

Category: Targeting (10)

Sub-category: Statistics (4)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Because we embed videos from vimeo.com, the following cookie may be written in your browser:

vuid: Collects data on the user’s visits to the website, such as which pages have been read. It’s provided by vimeo.com. It expires after 2 years

Sub-category: Marketing (6)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

fr: Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers. It’s provided by facebook.com. It expires after 3 months.
tr: Used by Facebook to track user behavior. It’s provided by facebook.com. It expires after a session.
PREF: Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. It’s provided by youtube.com. It expires after 8 months.
VISITOR_INFO1_LIVE: Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. It’s provided by youtube.com. It expires after 179 days.
YSC: Registers a unique ID to keep statistics of what videos from YouTube the user have seen. It’s provided by youtube.com. It expires after a session.

Category: functionality (4)

Because this website includes an online shop, To keep track of cart data, we use the following 3 cookies:

woocommerce_items_in_cart: it contains information about the cart and helps the processor to know when the cart data changes. It’s provided by eoskoch.com. It expires after a session.
woocommerce_cart_hash: it contains information about the cart and helps the processor to know when the cart data changes It expires after a session.
wp_woocommerce_session_: it contains a unique code for each customer so that it’s possible to find the cart data in the database for each customer. It expires after 2 days

Because we use Stripe as a payment gateway, we may write the following cookies in your browser:

  • _stripe_mid: It’s provided by emotionalonlinestorytelling.com. It expires after 12 months.

On the blog page of our demo websites, the user can switch between the classic list and masonry layout. To remember your choice we need the following cookie:

eos_blog_type: it saves the preference of the users about the blog page layout. It’s provided by emotionalonlinestorytelling.com. It expires after 3 months.

At any moment you can decide what cookie categories you want to deactivate clicking on Cookie Settings

 

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information: MailChimp and Cloudflare Inc.. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

MAILCHIMP

At the moment we are employing MailChimp to manage our newsletter.

The data that was provided during the newsletter registration process will be transmitted to Rocket Science, which will store it. The data entered during registration will not be transferred to third parties. After registration, MailChimp will send you a confirmation email. Furthermore, MailChimp offers various ways to analyze how the newsletter is opened and used once it is sent, e.g. to how many users an email will be sent, whether emails were rejected and whether users unsubscribed from the list after receiving an email. However, these analyses are performed on groups and we do not use them for individual analysis.

For more information about data privacy, read the MailChimp privacy policy at https://mailchimp.com/legal/privacy/

CLOUDFLARE
The Internet presence of this company is provided by the technology partner CloudFlare Inc., based in the USA.

All data passed to or from this website pass through the worldwide network of CloudFlare, Inc. The data is buffered, accesses are logged. Hereby, the nearest data center is regularly used. CloudFlare also operates data centers outside the European Union! According to CloudFlare, the cached data are basically deleted within 4 hours, but at the latest after three days. For more information, see CloudFlare’s Privacy Statement at:
https://www.cloudflare.com/security-policy/

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it.
This site uses, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, an SSL encryption. You can recognize an encrypted connection by changing the address line of your browser from “http: //” to “https: //” and looking at the lock symbol in your browser line.

Having SSL enabled, the data you submit to us will be encrypted and can not be read by third parties.

Our website instructs your browser to allow the downloading of scripts, stylesheets, fonts, images, objects only from the servers that we trust and are included in our Content Security Policy, this will limit the probability of malicious code injection that could steal your data.

We have implemented security headers to prevent clickjacking attacks and limit as much as possible the probability of Cross Site Scripting (XSS) attacks.

But remember that no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

 

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

At any moment you can ask us to know what is the data we are collecting about you and what we are doing with these data.

At any moment you can ask us to delete your data from our server and archives. Doing so you may lose some services we are providing to you.

For all, it concerns your data you can contact us using our Contact Form